Privacy Policy

1. Overview

This Privacy Policy explains how Dion Health(“we,” “us,” or “our”) handles information collected through [WEBSITE DOMAIN] and related forms. It does not describe how we handle protected health information (PHI) created or received as part of treatment — that is covered by our Notice of Privacy Practices (HIPAA). [COUNSEL: confirm scope and the boundary between marketing data and PHI.]

2. Information we collect via web forms

When you submit a consultation request or contact form, we may collect:

• — Name [PLACEHOLDER]
• — Phone number [PLACEHOLDER]
• — Email address [PLACEHOLDER]
• — Free-text messages or treatment interests you choose to provide [PLACEHOLDER]
• — Technical data such as IP address, device, and pages visited, collected automatically [PLACEHOLDER — confirm analytics/cookies in use]

[PLACEHOLDER — list cookies, pixels, and tracking technologies, e.g. analytics and advertising tags, and how consent is obtained where required.]

3. SMS / text messaging & consent (TCPA)

By providing your phone number and submitting a form, you may consent to receive text messages from us regarding your inquiry and appointments. [PLACEHOLDER — describe message types, frequency, and that message and data rates may apply.]

Consent to receive marketing texts is not a condition of any purchase or treatment. [COUNSEL: confirm TCPA express written consent language, the exact disclosure shown at the point of collection, and record-keeping.]

How to opt out: Reply STOP to any text message to stop receiving messages, or reply HELP for help. You may also contact us at (415) 599-3237 or smile@dionhealthimplants.com. [PLACEHOLDER — confirm opt-out keywords and confirmation message.]

4. How we use your information & how we contact you

We use the information you provide to respond to your inquiry, schedule and confirm appointments, and communicate about our services. We may contact you by phone, text, or email using the details you submit. [PLACEHOLDER — list all stated purposes; confirm whether information is used for marketing and how to opt out of each channel.]

5. Third-party processors & sharing

We may share information with service providers who help us operate this website and communicate with you, such as:

• — Hosting and form processing [PLACEHOLDER — vendor]
• — Customer relationship management (CRM) [PLACEHOLDER — vendor]
• — Phone and SMS communication providers [PLACEHOLDER — vendor]
• — Analytics and advertising platforms [PLACEHOLDER — vendor]

[COUNSEL: confirm each processor, whether any sharing constitutes a “sale” or “sharing” under applicable state privacy law, and whether business associate or data processing agreements are required.] We do not sell your personal information except as described here. [PLACEHOLDER — confirm.]

6. Data retention & security

We retain information collected through this website for as long as needed to fulfill the purposes described above or as required by law. [PLACEHOLDER — state retention periods and deletion practices.] We use reasonable administrative and technical safeguards to protect your information, though no method of transmission or storage is completely secure.

7. Your choices & rights

Depending on where you live, you may have rights to access, correct, or delete your personal information, or to opt out of certain processing. [COUNSEL: insert applicable state-specific rights, e.g. California, and the request process.] To exercise a choice, contact us using the details below.

8. Contact us

Questions about this policy or your information? Reach us at:

Dion Health
450 Sutter Street, Suite 2433
San Francisco, CA 94108
(415) 599-3237 · smile@dionhealthimplants.com